WHO IS EDIBLE GARDEN CITY?

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Edible Garden City is a social enterprise that is dedicated to creating social change through community-centric agriculture. We are a diverse group of local farmers, with the common goal of helping cities become more self-sufficient. We believe that growing our own food connects us with nature and cultivates a sense of community.

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Through edible landscaping, or foodscaping, we have activated under-utilised areas into green community spaces. Our closed-loop farming model produces fresh, tasty and nutritious herbs, flowers, and vegetables. Additionally, we teach and support fellow farmers and gardeners, hire from marginalised communities, and employ therapeutic horticulture. We are committed to finding a sustainable solution to managing food waste and achieving greater food resilience in Singapore.

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WHAT IS CITIZEN FARM?

We are a sustainable closed-loop urban farm run by Edible Garden City. We integrates natural systems with modern technology. We aim to build a more robust and sustainable urban farming model for the world at large, and to produce fresh, safe and tasty greens for our community.

 

WHAT IS CITIZEN BOX?

We are offering a weekly veggie bundle full of healthy, locally grown greens for you and your family. This bundle will contain all sorts of vegetables, herbs, microgreens, mushrooms and even flowers from time to time. 

 

WHY SHOULD I SUBSCRIBE TO CITIZEN BOX?

For starters, you will…

• Support farmers who are revitalising the age-old and life-sustaining occupation of farming. 

• No longer have to settle for vegetables that are grown in places you don't know about by farmers whom you’ve never met, in conditions and standards you are unsure about. 

• Receive Edible Garden City’s 100% safe and fresh veggies grown by honest, local chaps, farming in the heart of our city. Convenient for you to visit and find out more about farming! 

 

WHAT IS THE PRICE FOR A CITIZEN BOX SUBSCRIPTION?

For a 12-week subscription, each box is $35 per week. For an 8-week subscription, each box costs $40 a week. Up front payment required. Delivery is available at a $12.50 surcharge (per delivery). A one-time $20 fee is required for two Citizen Box insulated cooler bags to keep you produce safe and fresh.

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Repeat subscribers who already have the two cooler bags in good condition will not need to buy new ones. But if you prefer to have more bags in rotation, they are available for purchase at $10 each (non-subscriber price = $15).​

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CAN I USE MY OWN COOLER BAGS?

Unfortunately, we are unable to accommodate other cooler bags, as our Citizen Box bags are custom-made to accommodate the amount and size of our produce and boxes.  In addition, our special needs colleagues will be helping with the packaging of Citizen Box. The uniformity of the boxes will smoothen the process greatly, ensuring that the veggies get to you in the soonest possible time after they are harvested.

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WHAT IS THE DELIVERY PROCESS?

As part of the subscription, you have also purchased two cooler bags. Your produce will be packed into these cooler bags, to ensure that they are kept as fresh as possible on their journey to your home.

 

Each week, we will pack your produce into the cooler bag, to be delivered right to your doorstep by our courier partner. The two bags will be used in alternation. In the spirit of recycling, we also encourage you to wash and return any plastic boxes for another delivery cycle.

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WHO ARE THE FARMERS AT EDIBLE GARDEN CITY?

We are a team of ex-professionals seeking a more natural lifestyle, retirees, part timers, students, volunteers, and adults with special needs who have been equipped with urban farming skills by Edible Garden City. We have big dreams for the future of farming in Singapore, and we hope that you will join us on our growing journey.

 

CAN I VISIT THE FARM?

Yes! We hold regular events and open houses at our farm at 60 Jalan Penjara. You can also find us at farmers’ markets and events around Singapore. Follow us on Facebook and Instagram for the latest updates.

 

We can also host private events, tours, talks, workshops and retreats at our farm: get in touch with us at sales@ediblegardencity.com. 

We are however unable to host casual visits as we are a fully operational farm and need all hands on deck to grow your food. If you would like to recce our site, please ping us at the above email address and we will arrange for a meeting with you!

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CAN I MAKE CHANGES TO MY ORDER?

We welcome any feedback! Let us know what you like and don't like, and we will try our best to adjust production accordingly. While you may be familiar with some of the veggies in Citizen Box, others may be new to you. Check out our Facebook or Instagram for more information about the produce and how to use them. 

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CAN I CHANGE MY DELIVERY MODE, FROM SELF-COLLECTION TO DELIVERY

Sure! While we cannot make any promises, we will try to make it happen. If we are able to arrange for the change, do note that you will have to top up $12.50 per delivery for fewer than 12 deliveries (upfront payment required for the remainder of the subscription period). If you are unable to collect the box and require ad hoc delivery for the week, please inform us a week in advance and we will arrange delivery for you. An additional surcharge of $12.50 will apply per ad hoc delivery. All charges are subject to GST.

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CAN I CHANGE MY DELIVERY MODE, FROM DELIVERY TO SELF-COLLECTION?

Sure! Please let us know which self collection slot works for you. However, we are unable to refund you for the unused deliveries. 

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I AM UNABLE TO COLLECT MY BOX OR RECEIVE THE DELIVERY THIS WEEK. WHAT DO I DO?

If you are unable to receive or collect the Citizen Box for the week, you can gift it to someone else (self collection for anyone). We are unable to give you a make up box or refund the missed week.

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WHY DO I NEED TO PAY FOR MY SUBSCRIPTION UPFRONT?

An upfront payment helps us to buy seeds, soil and other materials needed to grow the produce for your Citizen Box. We understand that it is a commitment on your part to pledge the full fee upfront, and we assure you that we are similarly dedicated to giving you the freshest and high-quality produce for the entire harvest season.

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WHY IS THE DELIVERY FEE COLLECTED UPFRONT?

Upfront payment for delivery is required, as it helps us to plan the logistical resources, and keeps the delivery fee lower. If you have selected to pick up your box during your subscription, but require ad hoc delivery, please contact us and we may be able to arrange delivery for you. An additional surcharge of $12.50 will apply per delivery. 

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CANCELLATIONS

We strive for 100% satisfaction with your box but if there are certain circumstances that force you to cancel, please let us know!

 

If you have a friend who would like to take over your subscription, you can transfer it to them for self collection. Additional delivery charge may be incurred for a change of delivery address on the subscription. Alternatively, you can donate the rest of your subscription, or simply forfeit it – we’ll figure out what to do with the produce. 

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